Emergency Operations Center Homepage

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Welcome to the New Santa Cruz City EOC (Emergency Operations Center) Homepage!

Emergency Plan Word Cloud


Welcome to the New City of Santa Cruz Emergency Management Homepage!

The content and pages connected to this webpage are intended to help site visitors find good information about the City of Santa Cruz' emergency management plans and preparedness for our city, our residents and those who visit our area. 

Latest News: Drought

On February 25, 2014, after reviewing continued extreme drought conditions, the City Council passed a resolution declaring a Stage 3 Water Shortage Emergency within the City of Santa Cruz water service area. Stage 3 is a level of water shortage requiring significant action by the community to reduce system-wide water use by 25%, to avoid using our limited water storage.


The three primary measures to be put in place in a Stage 3 Water Shortage Emergency are:

  • Enforced water rationing for single family and multi-family residential accounts.
  • Significantly scaled back water budgets for large irrigation accounts.
  • Mandatory water assessments, conservation plans and signage for commercial accounts.

Rationing will begin May 1, 2014. Each household will be given a water allotment. If household water use goes over the allotment, penalties will be added to the bill. Penalties can add up quickly.

Visit the City's 2014 Drought News page for more information.

The City's Role in a Disaster

While no one likes to think about disasters, the reality is they do happen, even in Santa Cruz. An Emergency Operations Center (EOC) is essentially the physical location from where a disaster response is coordinated. While the EOC usually only remains open for the duration of the disaster and response, the City of Santa Cruz is constantly thinking about when and where the next disaster will occur.

The City’s job is to ensure Santa Cruz as a whole is prepared, all the time, for a disaster. This includes being aware of various risks and vulnerabilities, having appropriately trained staff, keeping well maintained and functioning infrastructure and mitigating hazards to the best of our abilities whenever possible. That is a big job!

You have a job too, as a member of this community. Your job is also to be aware of local hazards so you can best prepare yourself and your family in the event you are ever affected by a disaster. Follow the links below to learn more about the history of disasters in Santa Cruz, the City's emergency management plans and how you can best prepare yourself, your family and loved ones!

Quick Contacts

Non-emergency contact information for various agencies around the area.


It all begins with preparedness! Most people don't want to think about preparing for a disaster. It can be scary, and it is easy to put off, especially if you're unsure of how to do it. We're in this together though because in a disaster, we may only have each other to rely on until more help can arrive.


Learn what goes into disaster response and Santa Cruz' response plans.


Learn about Santa Cruz' disaster history and recovery.


Hazard mitigation in and around Santa Cruz.

City of Santa Cruz Emergency Plan Quicklinks:

City of Santa Cruz Emergency Operations Plan 2013
City of Santa Cruz Local Hazard Mitigation Plan 2012-2017
City of Santa Cruz Local Hazard Mitigation Plan Appendices A-P
City of Santa Cruz Local Hazard Mitigation Plan Appendices Q-R

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