Emergencies should be immediately reported by calling 911.

When illegal refuse dumping is sighted and there is a non-emergency need for clean-up, please contact:

Superintendent of Resource Recovery - Collections
831-420-5575
email

If you are reporting a "spill" or "'dumping incident" with pollutant discharge to the environment or storm drain system, which includes the street, gutter and waterways, or any discharge to the sanitary sewer that exceeds pollutant limits or causes hazardous conditions to City workers, the sewer collection system, or the wastewater treatment facility, please click here for detailed instructions.