City of Santa Cruz
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Water Department
About the Water Department
We ensure safe, high-quality water service for nearly 100,000 people. Operating over 300 miles of pipes, pumps, and a reservoir, we purify local water sources to supply your drinking water. Every drop matters in our commitment to public health and responsible water management.
Recognizing the impact of climate change on water supply and infrastructure, we are proactively adapting infrastructure to the changing climate, diversifying our water supply, and planning for a resilient future.
What we do |
Who we provide water service to |
|
| Collect and move water, store and treat water, distribute and track how much water is used, bill our customers for their water use, provide tools and resources to conserve water and protect the Newell Creek, Zayante and Laguna watersheds.. | Residents and businesses within Santa Cruz city limits, Live Oak, Portions of the City of Capitola, Limited water service along Highway 1 north of Santa Cruz | |
Contact Information
|
212 Locust Street, Suite A Santa Cruz, CA 95060 |
831-420-5200 (phone) 831-420-5201 (fax) |
Hours of Operation
| Lobby | 1:00pm - 3:00pm | Monday - Friday |
| Phones | 9:00am - 12:00pm | 1:00pm - 4:00pm | Monday - Thursday |
| 9:00am - 12:00pm | Friday |
Governing Structure and Oversight
- The governing body for the Water Department is the City Council.
- The Director of the Water Department reports to the City Manager.
- A seven member Water Commission advises City Council on policy matters involving the operations and management of the water system.
WATER DEPARTMENT ORGANIZATIONAL CHART